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Privacy Policy

Privacy policy:

Quantum glass Gallery respects your privacy and takes your online safety seriously. In order to provide you with the best products, efficient customer service, and timely updates, we record a variety of information from your visit to our site. To better protect your privacy, we provide the notice below explaining our online information practices and the choices you can make about the way your information is collected and used.

Quantum glass Gallery Privacy Policy

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Thank you for accessing the website ("Site") of Quantum glass Gallery.

(all references to “us” and “our" refer to QuantumGlass.ca). We respect your privacy and want you to know about the policies we have in place to protect your personal information.

This Privacy Policy explains:

How we collect, use, and (under certain conditions) disclose your personal information. The steps we’ve taken to secure your personal information.
Your options regarding the collection, use, and disclosure of your personal information.

This Privacy Notice applies only to this website and does not necessarily apply to personal information we collect from you offline. We are not responsible for the content or privacy practices on any website other than QuantumGlass.ca to which this Site links or that links to this Site.

By visiting our Site, you accept the practices described in this Notice. How does QuantumGlass.ca collect information about me?
How does QuantumGlass.ca use my personal information?
How are cookies and other technologies used to collect information? Does QuantumGlass.ca ever give out my personal information?

Is information QuantumGlass.ca collects about me secure?
Are children allowed to use QuantumGlass.ca?
How does QuantumGlass.ca use and disclose information collected from me offline? Where can I find updates to this policy?

How does QuantumGlass.ca collect information about me?

We collect information from Site users in several different ways, with the goal of providing an efficient, meaningful, and customized shopping experience. For example, we can use your personal information to:
* Record and quickly bring up information you’ve given previously

* Help you quickly find information, products, and services

* Create content that is relevant to you
* Alert you of our new information, products, and services

Registration and Ordering:

In order to use certain parts of this Site or order products, all customers must fill out an online registration form with personal information, including but not limited to, your name, gender, shipping and billing address(es), phone number, email address, and credit card number. In addition, we may ask for your country of residence and/or your organization's country of operation, so that we can comply with applicable laws and regulations. This information is used for billing, order processing and internal marketing as well as to communicate with you about your order and our site.

Email Addresses:

Several locations on the Site allow you to enter your email address for purposes including but not limited to: registering for free promotional notices, requesting notification when new brands or product styles arrive, or signing up for our email newsletter. In addition, any participation in promotional contests organized by quantumglass.ca is completely voluntary and requires disclosure of contact information needed to notify winners and award prizes. We may post the names and cities of contest winners on our Site.

Log Files:

Like most websites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol (IP) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)

Product Reviews:

We ask for an email address and location along with the submission of all product reviews. Your email address will be kept private, but your location will be visible to other users. All other personal information that you choose to submit as part of the review will be available to other visitors to the Site.

How does QuantumGlass.ca use cookies and other technology to collect information?

Cookies are small pieces of information that your Internet browser stores as text files on your computer's hard drive. Most browsers accept cookies by default, but setting your browser to refuse cookies or remove them from your hard drive will prevent you from using parts of this Site. QuantumGlass.ca uses cookies to

* speed up navigation
* track site usage
* recognize users and user access privileges
* enable selection and purchase products on this Site record your browsing activity and purchases

This Site's cookies do not and cannot infiltrate a user’s hard drive to gather any confidential information.
This Site also uses web beacons (also known as clear GIF technology or "action tags") to: * help deliver cookies
* track views of a web page

Any electronic image on the Site, such as an ad banner, can function as a web beacon. We may use content or ads from third-party advertising companies that may use cookies and web beacons to measure web page visits or amount of products purchased.
Any information these third parties collect via cookies and web beacons is not linked to any personal information we collect.

How does QuantumGlass.ca use my personal information?

Internal Use:

We use your personal information to process your order and provide you with customer service. We may use your personal information internally to collect general information about visitors to this Site, improve Site content and layout, improve our outreach, and market our services and products.

Communication with You:

We will use your personal information to communicate with you about our Site and your orders. All customers must provide an email address to allow communication with QuantumGlass.ca regarding orders placed. We may send you a confirmation email after you register with us as well as service-related announcements as necessary (for example, temporary suspension of service for maintenance.) You may also submit your email address to request notification when we receive a new brand, product style or product, or to sign up for our email newsletter and special offers. You can unsubscribe or opt out of future emails at any time (see the Opt Out/Corrections section below for more details).

Does QuantumGlass.ca ever give out my personal information?

We sell merchandise, not information — We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone, except in the following specific situations:

Third-party service providers:

Like most online retailers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. For example, we provide your name, shipping address, email and phone number to partners such as DHL and UPS in order to guarantee delivery of your orders, and we may use relevant customer information in order to monitor the quality of the third party’s service.
Similarly, we must provide your credit card number to financial services organizations such as credit card processors and issuers in order to process payments. We protect all submissions of your credit card number for authorization with state-of-the-art data

encryption. (More on this below in the Data Security section.)

Legal requirement to disclose information:

We may be required to disclose information if subpoenaed, served with a court order or requested by law-enforcement officials conducting investigations, or if we are otherwise required by law to disclose such information. We will also release personal information when necessary to protect our legal rights or enforce our Terms of Use and other agreements. For example, we may share information to reduce the risk of fraud, or to prevent fraud by users who attempt fraud or other illegal activity on our Site.

Merger and/or sale of assets:

We do not normally sell, trade or rent personal information
to other companies in the course of our business. However, it is possible that we might acquire, merge with or be acquired by another company, or that we might dispose of some or all of our assets, in which case your personal information could be disclosed to another company, subject to the Privacy Notice in effect.

Non-personally identifiable information:

We may share information that does not identify you or any user, such as the number of daily visitors to a particular page, or the size of an order placed on a certain date, with third parties such as advertising partners.
How does QuantumGlass.ca secure information collected about me?

This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, such as:
* Safeguarding all financial transactions done through this Site with Secure Sockets Layer ("SSL") encryption

* Granting only employees who are providing a specific service access to your personal information
* Working only with third-party service providers who we believe adequately secure all computer hardware.

While our business is designed with safeguarding your personal information in mind, please remember that 100% security does not presently exist anywhere, online or offline. What choices do I have regarding QuantumGlass.ca’s collection of my information?

You can choose to:
* Correct or update your personal information
* Stop receiving mail to your email address
* Disable your account to prevent any future purchases through that account
To correct or update your personal information, log in to My Accounts and submit a request through the online Customer Service.
To unsubscribe from emails you receive from QuantumGlass.ca, follow the unsubscribe link at the bottom of the email and select the option appropriate for you.

Are children allowed to use QuantumGlass.ca?

We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on this Site, you have represented and warranted that you are either 18 years of age or are using the Site with the supervision of a parent or guardian.
If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you when using the Site.
How does QuantumGlass.ca use and disclose information collected from me offline?

As QuantumGlass.ca collects most information through our Site, this Privacy Policy applies only to online collection of personal information.
We also protect all personal information that is collected from you offline, such as through phone calls. If we contact you by telephone regarding an order or payment, we will ask only for the personal information needed to place your order or resolve your issue. When we need to store information related to an order, we enter it into our database through SSL encryption (See the Data Security section above for more information).

This Policy does not attempt to cover all possible offline methods of collecting or using

personal information, however, we will treat any offline collection, use, or disclosure of personal information in a manner consistent with our online practices.
Where can I find updates to this policy?

To keep you informed of what information we collect, use, and disclose, we will post any changes or updates to this Privacy Notice on this Site and encourage you to review this Privacy Notice from time to time. Please contact us with any questions about the Privacy Notice.

Return Policy:

Products with quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. QuantumGlass.ca will be responsible for any shipping fees incurred.

Products with no quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. You will be responsible for all return shipping fees incurred.

Any product that has been used does not qualify for a return or exchange. All returned items must be in brand-new condition, unused and with original tags and packaging.

QuantumGlass.ca guarantees its products against material and workmanship defects within the warranty period. If a defect arises and a valid claim is received by Customer Service within the warranty period, we can offer you an exchange, repair service, or new components for replacement.

Terms of Use:

Welcome to the website of QuantumGlass.ca provides its services to you subject to the notices, terms, and conditions set forth in this agreement (the “Agreement”). In addition, when you use any QuantumGlass.ca service (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, and they are incorporated into this Agreement by this reference. QuantumGlass.ca reserves the right to change this site and these terms and conditions at any time.

Accessing, browsing, or otherwise using the site indicates your agreement to all the terms and conditions in this agreement. Please read this agreement carefully before proceeding.

Use of Site:

You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, QuantumGlass.ca hereby grants you a limited, revocable, non-transferable and non- exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by QuantumGlass.ca in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by QuantumGlass.ca in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by QuantumGlass.ca in advance. QuantumGlass.ca reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if QuantumGlass.ca believes that customer conduct violates applicable law or is harmful to QuantumGlass.ca’s interests.

You shall not upload to, distribute, or otherwise publish through this Site any Content,

information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties. QuantumGlass.ca may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and QuantumGlass.ca has no obligation to investigate the authorization or source of any such access or use of the Site.

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify QuantumGlass.ca of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security. This “site” is owned by Quantum Glass Gallery Corp.

Reviews and Comments

Except as otherwise provided elsewhere in this Agreement or on the site, anything that you submit or post to the site and/or provide QuantumGlass.ca, including, without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and nonproprietary, and by submitting or posting, you agree to irrevocably license the entry and all IP rights related thereto (excluding the moral rights such as authorship right) to QuantumGlass.ca without charge and QuantumGlass.ca shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell,

lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of QuantumGlass.ca and shall not be returned to you and you agree not to raise any dispute in connection with any use of the entry by QuantumGlass.ca in the future.

You warrant that your Submissions, in whole or in part, are clear and free of any IP right infringement, disputes or third party claims. QuantumGlass.ca assumes no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defense for and indemnify the Sponsor against any losses caused due to the use of the entries for any purposes.

In addition to the rights applicable to any Submission, when you post comments or reviews to the site, you also grant QuantumGlass.ca the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other Content that you post on this site and that use of your reviews, comments, or other Content by QuantumGlass.ca will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead QuantumGlass.ca or third parties as to the origin of any Submissions or Content. QuantumGlass.ca may, but shall not be obligated to remove or edit any Submissions (including comments or reviews) for any reason.

Copyright

All text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names or word software and other contents on the website of QuantumGlass.ca (collectively, "Content"), belongs exclusively to QuantumGlass.ca or its appropriate content suppliers. You may not use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute or commercially exploit any of the Content or otherwise dispose of any of the Content in a way not permitted by QuantumGlass.ca, without QuantumGlass.ca’s express prior written consent. The use of data mining, robots,

or similar data gathering and extraction tools on QuantumGlass.ca as well as the use of QuantumGlass.ca trademarks or service marks in meta-tags is strictly prohibited. You may view and use the Content only for your personal information and for shopping and ordering on the site and for no other purpose. If you happen to come across any of our content hosted on a third-party site, please do not hesitate to contact us.

The collection, arrangement, and assembly of all content on this site (the "Compilation") belong exclusively to QuantumGlass.ca. You may not use QuantumGlass.ca’s Content or Compilation in any manner that disparages or discredits QuantumGlass.ca or in any way that is likely to cause confusion or violation of any applicable laws or regulations. All software used on this Site (the "Software") is the property of QuantumGlass.ca and/or its Software suppliers. The Content, the Compilation and the Software are all protected under state, national and international copyright laws. All rights not expressly granted are reserved by QuantumGlass.ca. Violators will be prosecuted to the full extent of the law.

Intellectual Property Infringement Policy

It is the policy of QuantumGlass.ca to take appropriate action where necessary to uphold and recognize all relevant State, Federal and International laws in connection with material that is claimed to be infringing any trademark, copyright, patent and all or any other Intellectual Property laws. If you are an intellectual property rights owner and you believe that QuantumGlass.ca sells, offers for sale, or makes available goods and/or services that infringe your intellectual property rights, then send the following information in its entirety to qglass@telus.net
Information required
1. An electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive that is allegedly infringed;
2. A description of the allegedly infringing work or material;
3. A description of where the allegedly infringing material is located on the site (product(s) URL);
4. Information reasonably sufficient to allow us to contact you, such as your address,

telephone number and e-mail address;
5. A statement by you that you have a good faith belief that the disputed use of the material is not authorized by the copyright or other proprietary right owner, its agent, or the law; 6. Identification of the intellectual property rights that you claim are infringed by the Website ( e.g. "XYZ copyright", "ABC trademark, Reg. No. 123456, registered 1/1/04",etc); and
7. A statement by you that the above information and notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner whose exclusive right is allegedly infringed.

Termination and Effect of Termination

In addition to any other legal or equitable remedies, QuantumGlass.ca may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the site and QuantumGlass.ca shall, in addition to any other legal or equitable remedies, immediately revoke all password(s), and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

Disclaimer and Limitation of Liability

EXCEPT AS OTHERWISE PROVIDED IN THE STANDARD TERMS OF SALE THAT GOVERN THE SAME OF EACH PRODUCT ON THIS SITE, THIS SITE, THE PRODUCTS OFFERED FOR SALE ON IT AND THE TRANSACTIONS CONDUCTED THROUGH IT ARE PROVIDED BY Quantum Glass.ca ON AN “AS IS” BASIS. QuantumGlass.ca MAKES NO PRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE EXCEPT AS PROVIDED HERE TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, QuantumGlass.ca DISCLAIMS ALL WARRANTIES, EXPRESS OR

IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, QUIET ENJOYMENT, DATA ACCURACY, AND SYSTEM INTEGRATION. THIS SITE MAY INCLUDE INACCURACIES, MISTAKES OR TYPOGRAPHICAL ERRORS.

QuantumGlass.ca DOES NOT WARRANT THAT THE CONTENT WILL BE UNITERRUPTED OR ERROR FREE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, QuantumGlass.ca WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, INDIRECT INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL, OR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, QuantumGlass.ca’s TOTAL LIABILITY TO YOU FOR ANY DAMAGES (REGARDLESS OF THE FOUNDATION FOR THE ACTION) SHALL NOT EXCEED IN THE AGGREGATE THE AMOUNT OF FEES ACTUALLY PAID BY YOU TO QuantumGlass.ca DURING THE MONTH IMMEDIATELY PRECEDING THE ACT ALLEGEDLY GIVING RISE TO QuantumGlass.ca’s LIABILITY.

Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. QuantumGlass.ca reserves the right, at sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

Typographical Errors

While QuantumGlass.ca strives to provide accurate product and pricing information, pricing or typographical errors may occur. QuantumGlass.ca cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, QuantumGlass.ca

shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mis-priced, QuantumGlass.ca may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Pricing in Different Currencies

Pricing of products sold by QuantumGlass.ca is based upon figures calculated in CAN. Dollars (CA$).

Arbitration

Where the parties fail to settle dispute within 30 days after such dispute occurs, they agree to submit such dispute to Port Coquitlam Provincial Court for arbitration which shall be conducted in accordance with the Commission's arbitration rules in effect at the time of applying for arbitration. The arbitral awards are final and binding upon both parties.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that QuantumGlass.ca is not responsible for the operation of or content located on or through any such site.

Remedies

You agree that QuantumGlass.ca’s remedy at law for any actual or threatened breach of this Agreement would be inadequate and that QuantumGlass.ca shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that QuantumGlass.ca may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys' fees.

No right or remedy of QuantumGlass.ca shall be exclusive of any other, whether at law or in equity, including, without limitation, damages injunctive relief, attorneys' fees and expenses.

No instance of waiver by QuantumGlass.ca of its rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waiver.

Cancellation Policy:

For all products excluding Made-To-Order items, orders may be cancelled for a full refund at any time until the order is shipped.

For Made-To-Order products: